Accessibility Statement
Thurrock Adult Community College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to https://www.tacc.ac.uk
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance(s) listed below.
Non-accessible content
The content listed below is non-accessible for the following reason(s):
Keyboard
On some pages it is not possible to use the keyboard to access links or the chat pop-out function and there is no visible focus on menu icons at 200% or 400% zoom. This doesn’t meet WCAG 2.1 success criterion 2.1.1.
Focus Visible
On some pages there is no visible focus on certain cards within the body of the page, tabs and the chat button in the chat pop-out function does not receive visible focus. At 200% and 400% there is no visible focus on the menu icon This doesn’t meet WCAG 2.1 success criterion 2.4.7.
Resize Text
On some pages headings are no longer available when zooming in at 200% within the chat pop-out function. This doesn’t meet WCAG 2.1 success criterion 1.4.4.
Reflow
On some pages at 400% zoom, the chat pop-out is cut off when opened, when in mobile view (320x256) some headings in the chat pop-out are no longer available and at 400% some menu links and placeholder texts are no longer available or partly cut off. At 400% zoom and in mobile view, users have to scroll both horizontally and vertically to view all the options. This doesn’t meet WCAG 2.1 success criterion 1.4.10.
Contrast (minimum)
On some pages cards, links in navigation bars, sidebar or footer links, explanatory text, CAPTCHA image and buttons, do not have sufficient colour contracts. This doesn’t meet WCAG 2.1 success criterion 1.4.3.
Focus Order
On some pages the order in which users are able to navigate does not make sense, which is confusing for users, and at 400% zoom they have to tab through the rest of the page content to access the menu links. This doesn’t meet WCAG 2.1 success criterion 2.4.3.
Language of Parts
On some pages the chatbox icon issues were found using Deque Axe, the language of content was not specific enough for assistive technologies. This doesn’t meet WCAG 2.1 success criterion 3.1.2.
Use of Colour
On some pages colour is the only way of distinguishing links. Users with sight loss or problems perceiving colour may not be able to identify the difference in colour between a link and the rest of the content. This doesn’t meet WCAG 2.1 success criterion 1.4.1.
Bypass Blocks and Name, Role, Value (frames)
On some pages frames do not have an accessible name which causes difficulties for users using screen readers. This doesn’t meet WCAG 2.1 success criterion 2.4.1 and 4.1.2.
Info and Relationships and Name, Role, Value (frames)
On some pages form elements does not have labels, these help assistive technologies to understand what input is expected in a form field. This doesn’t meet WCAG 2.1 success criterion 1.3.1 and 4.1.2.
Info and Relationships (tags)
On some pages content is not tagged, these help assistive technologies to understand and show the correct information to users. This doesn’t meet WCAG 2.1 success criterion 1.3.1.
Headings
On some pages there are no top-level headings. A top-level heading helps screen reader users and search engines to know the main topic of a page. This doesn’t meet WCAG 2.1 success criterion 1.3.1 Information and Relationships and 2.4.10 Section Headings.
When we publish new content, we’ll make sure our use of headings meets accessibility standards.
Images of Text
Some images contain text, so people with dyslexia or using a screen reader will not be able to read the information. This doesn't meet WCAG 2.1 success criterion 1.4.5 (Images of Text).
When we publish new content, we will make sure our use of images meets accessibility standards.
CAPTCHA Codes (Non-text Content)
CAPTCHA codes use images containing numbers with generic "Alt Text". Images must have alternate text which can be used by screen readers to support users with sight loss or impairments. This doesn't meet WCAG 2.1 success criterion 1.1.1.
We are looking for an alternative CAPTCHA process that meets accessibility standards.
Link Purpose (In Context) and Name, Role, Value
On some pages with PDFs and links, neither have discernible text, making them inaccessible to screen readers. This will be amended in the near future. This doesn't meet WCAG 2.1 success criterion 2.4.4 and 4.1.2.
Google Maps
Google Maps contain "touch target" links that have small text.
Cookie Preferences
Cookie Preference selection have poor or missing focus controls.
We are looking for an alternative Cookie option process that meets accessibility standards.
(b) disproportionate burden
We don't categorise any of the accessibility issues on https://www.tacc.ac.uk/ as a disproportionate burden to fix within the meaning of the regulations…
The website is currently undergoing a full redesign in accordance with AA standard accessibility regulations. The new fully compliant website is planned to go live mid July 2024.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Any new PDFs or Word documents we publish will meet accessibility standards.
Preparation of this accessibility statement
This statement was prepared on 20th June 2024.
The statement was last reviewed on 2nd July 2024.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: email tacc@thurrock.gov.uk
call 01375 372476.
We’ll consider your request and get back to you in 3 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on 01375 372476 or email tacc@thurrock.gov.uk
Contacting us by phone or visiting us in person
Find out how to contact us at https://www.tacc.ac.uk/contact-us/
Technical information about this website’s accessibility
Thurrock Adult Community College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Homepage | EHRC (equalityhumanrights.com)
Equality Advisory and Support Service (equalityadvisoryservice.com)
